Frequently Asked Questions

Click here to go to our Technical Support FAQ. And please feel free to contact us directly at support@chargedmedia.net or via live chat in the chat window at the bottom right.

All charges from Charged Media will be shown on your statement as one of the following:

EPOCH.COM*PAPERSTREE

CCBILL.com*paperstreet

SEGPAY.COM*PSMHELP

CHARGEDHELP.COM*

Please send an email support@chargedmedia.net from the same email address you used to sign up with your updated login information. To update your billing information, you may reach out to the billing company that processed your payment

Epoch: Billing@epoch.com

CCBill: Support@ccbill.com

SegPay: help@segpay.com

After the trial expires, your membership will be upgraded to a standard monthly membership, unlocking THOUSANDS of hours of exclusive Charged Media content. You may cancel your membership during the trial to prevent the automatic upgrade, but you’ll be missing out on all our hot girls and daily updates.
Unless otherwise specified, all offers are scheduled to rebill at the end of the billing cycle, just like a magazine subscription.
A confirmation email will be sent to advise you that your cancel request was successfully processed. You will continue to have access to our site until the end of the billing cycle for your membership.

We can fix that! Please contact our Customer Support team at support@chargedmedia.net or chat with us in the chat window located on on the bottom right corner of this page.

You have access to the following sites in our Charged Media member’s area:

MormonBoyz
MormonGirlz
GrowlBoyz

Important note! While The Charged Media network above offers 1000s of hours of exclusive content, we also make special offers for unique sites that are not in the network. If you see an "Unlock" ribbon over a scene, that means that this site is not in the default Charged Media network. You may unlock the site to add its content to your member’s area.

Our live chat support hours of operation are Monday - Friday 9am to 6pm EST

You can use this link to sign up for FREE stickers from us at Charged Media! http://www.skeetsociety.com/skeetstickers/

You can cancel your membership here: http://www.psmhelp.com/cancel_script/

or directly with the biller who processed your payment for membership here:

http://chargedhelp.com/submit-ticket

You may click on the "reactivate" link located top of our homepage to have the option to reactivate your membership. Here is an image of where the link is located: http://screencast.com/t/GR3DxixvGe

If your membership has already expired, you may reach out to our Customer Support by email Help@psmhelp.com or through the billing company that processed your payment

Epoch: Billing@epoch.com

Netbilling: Support@netbilling.com

CCBill: Support@ccbill.com

SegPay: help@segpay.com

WTS: Customerservice@wtseticket.com

GXBill: https://www.gxbill.com/customer_service/

You may click on the "UPGRADE" link located top of our homepage to have the option to view the upgrade options for your membership. Here is an image of where the link is located: http://screencast.com/t/ze8Amw7IgmhN

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