Please contact our Charged Help Representative if you have any further questions. We are dedicated to providing you with an exceedingly pleasurable membership and outstanding customer service. You satisfaction is our top priority and our Charged Help Center prides itself on quick responses and a pleasant experience concerning all membership related questions.

Frequently Asked Questions

I need technical support!

Click here to go to our Technical Support FAQ. And please feel free to contact us directly at support@charged-media.com

How can I change my password, update my credit card or other account information?!

Please send an email support@charged-media.com from the same email address you used to sign up with your updated login information. To update your billing information, you may reach out to the billing company that processed your payment

Epoch: billing@epoch.com
CCBill: support@ccbill.com
SegPay: help@segpay.com

Will I be billed after my trial membership runs out?

After the trial expires, your membership will be upgraded to a standard monthly membership, unlocking THOUSANDS of hours of exclusive Charged Media content. You may cancel your membership during the trial to prevent the automatic upgrade, but you’ll be missing out on all our hot girls and daily updates.

Are all membership offers rebilled automatically?

Unless otherwise specified, all offers are scheduled to rebill at the end of the billing cycle, just like a magazine subscription.

How do I know that my membership was cancelled?

A confirmation email will be sent to advise you that your cancel request was successfully processed. You will continue to have access to our site until the end of the billing cycle for your membership.

I already cancelled my membership but I am still being charged.

We can fix that! Please contact our Customer Support team at support@charged-media.com.

How can I cancel my account on my own?

You can cancel your membership here or directly with the biller who processed your payment for membership

How can I reactivate my cancelled account?

You may reach out to our Customer Support by email support@charged-media.com or through the billing company that processed your payment

Epoch: billing@epoch.com
CCBill: support@ccbill.com
SegPay: help@segpay.com